×
Please quote us your Systemkonfiguration, discribe us as detailed as possible, what do not work.
Please do not tell us, something didn't work!
Please do not tell us, something didn't work!
I dont get any emails when somebody has used my fo
12 years 7 months ago #162
by tyefire
Replied by tyefire on topic Re: I dont get any emails when somebody has used my fo
All browsers have the same issue. For selectbox and checkbox items the results manager says that nothing is selected. It goes straight to the spam protection list and no email is sent. If it is a javascript issue it is across browsers apparently.
Please Log in or Create an account to join the conversation.
- peachmelba
- Topic Author
- Offline
Less
More
- Posts: 3
12 years 7 months ago #163
by peachmelba
Replied by peachmelba on topic Re: Aw: Re: I dont get any emails when somebody has used my fo
Update:
I can see the meassages in the result manager, and also the attached files.
But my test yesterday with #54 & #55 i havent recived any mail in my inbox at all
I can see the meassages in the result manager, and also the attached files.
But my test yesterday with #54 & #55 i havent recived any mail in my inbox at all
Please Log in or Create an account to join the conversation.
12 years 7 months ago #164
by tyefire
Replied by tyefire on topic Re: I dont get any emails when somebody has used my fo
Keep me updated on the progress of this issue, thank you!
Please Log in or Create an account to join the conversation.
12 years 7 months ago #165
by Maike
If you like our extensions and think they are worth 5 stars, please write a review in the JED
Replied by Maike on topic Aw: Re: I dont get any emails when somebody has used my fo
Hello peachmelba, Hello tyefire,
@peachmelba:
thank you for providing the login credentials, we'll take a look at this and hopefully find out what the problem is.
This might still be a server problem, eg greylisting of emails, but sending emails seems to work since you received one, though it was delayed (might have been greylisted).
@tyefire:
We'll also take a look at the selectbox/checkbox issue.
maike
@peachmelba:
thank you for providing the login credentials, we'll take a look at this and hopefully find out what the problem is.
This might still be a server problem, eg greylisting of emails, but sending emails seems to work since you received one, though it was delayed (might have been greylisted).
@tyefire:
We'll also take a look at the selectbox/checkbox issue.
maike
If you like our extensions and think they are worth 5 stars, please write a review in the JED
Please Log in or Create an account to join the conversation.
12 years 7 months ago - 12 years 7 months ago #166
by Maike
If you like our extensions and think they are worth 5 stars, please write a review in the JED
Replied by Maike on topic Aw: Re: I dont get any emails when somebody has used my fo
Hello,
I've been informed that the problem regarding the emails has been identified and corrected, and that we will soon release a corrected version of eXtroForms lite.
Please note: If you want that frontend users also get a email, then your textfield should be set to eMail as subtype, otherwise eXtroForms won't recognize the input as email address and no email will be sent to the frontend user.
The other problem regarding the checkbox/selectbox issue will hopefully also be corrected soon.
maike
EDIT: We've uploaded a corrected version of eXtroForms, now emails should be sent correctly.
I've been informed that the problem regarding the emails has been identified and corrected, and that we will soon release a corrected version of eXtroForms lite.
Please note: If you want that frontend users also get a email, then your textfield should be set to eMail as subtype, otherwise eXtroForms won't recognize the input as email address and no email will be sent to the frontend user.
The other problem regarding the checkbox/selectbox issue will hopefully also be corrected soon.
maike
EDIT: We've uploaded a corrected version of eXtroForms, now emails should be sent correctly.
If you like our extensions and think they are worth 5 stars, please write a review in the JED
Last edit: 12 years 7 months ago by Maike.
Please Log in or Create an account to join the conversation.
Moderators: forumsupport