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Please do not tell us, something didn't work!
I dont get any emails when somebody has used my fo
- peachmelba
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12 years 7 months ago - 12 years 7 months ago #152
by peachmelba
Hi.
I really hope you can help.
I done get any email notification when somebody has used my form.
I have the newest version downloaded today, i have tried to uninstall and install again ect ect.
I am using joomla 2.5
I can see the results in the result manager, but i dont get notifications by email
The mailaddress in the "distribution list field is also the mail address entered into joomla
I have attached a screenshot of my setup
I dont get any emails when somebody has used my fo was created by peachmelba
Hi.
I really hope you can help.
I done get any email notification when somebody has used my form.
I have the newest version downloaded today, i have tried to uninstall and install again ect ect.
I am using joomla 2.5
I can see the results in the result manager, but i dont get notifications by email
The mailaddress in the "distribution list field is also the mail address entered into joomla
I have attached a screenshot of my setup
Last edit: 12 years 7 months ago by peachmelba.
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12 years 7 months ago #153
by tyefire
Replied by tyefire on topic Re: I dont get any emails when somebody has used my fo
I am also having this problem!
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12 years 7 months ago #154
by Maike
If you like our extensions and think they are worth 5 stars, please write a review in the JED
Replied by Maike on topic Aw: Re: I dont get any emails when somebody has used my fo
Hello peachmelba, Hello tyefire,
we've done some more tests regarding the mail function, and the tests were always successful, ie we always received the administrator email and the one for the frontend user who fills in the form.
Since we can't reproduce this false behaviour on our servers, it would be great if we could get backend access, and ftp access if possible, to your Joomla installation, this might help us to find out what the problem is.
Please email your login credentials to : info(at)extro-media.de
maike
we've done some more tests regarding the mail function, and the tests were always successful, ie we always received the administrator email and the one for the frontend user who fills in the form.
Since we can't reproduce this false behaviour on our servers, it would be great if we could get backend access, and ftp access if possible, to your Joomla installation, this might help us to find out what the problem is.
Please email your login credentials to : info(at)extro-media.de
maike
If you like our extensions and think they are worth 5 stars, please write a review in the JED
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12 years 7 months ago #155
by tyefire
Replied by tyefire on topic Re: I dont get any emails when somebody has used my fo
peachmelba, I don't feel comfortable giving up my login details. Will you be allowing the support team to take a look at yours? Please let me know if your issue gets resolved.
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12 years 7 months ago #156
by tyefire
Replied by tyefire on topic Re: I dont get any emails when somebody has used my fo
Also, I do not get any results in the results manager. What is the issue here?
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